Fundamental of Management Information System

Course Code: BBA 323

Credit Hour: 3

Course Group: Core Courses

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Introduction: Overview- Definitions- What’s New in Management Information Systems (MIS)-Strategic Business Objectives of Information Systems-Dimensions of Information Systems- Contemporary Approaches to Information Systems- Business Processes and Information Systems - Types of Business Information Systems - Systems That Span the Enterprise – The Information Systems Faction in Business.

Information Systems, Organizations and Strategy: Organizations and Information Systems-Impacts of Information Systems on Organizations and Business Firms - Using Information Systems to Achieve Competitive Advantage: Porter’s Competitive Forces Model, Information System Strategies for Dealing with Competitive Forces, The Internet’s Impact on Competitive Advantage, The Business Value Chain Model, Synergies, Core Competencies and Network-Based Strategies, An Ecosystem Strategic Model.

Ethical and Social Issues in Information Systems: A Model for Thinking About Ethical, Social, and Political Issues - The Five Moral Dimensions of Information Systems: Information Rights, Property Rights, Accountability, and Control, System Quality, Quality of Life- Ethics in an Information Society: Basic Concepts, Ethical Analysis, Candidate Ethical Principles, Professional Codes of Conduct.

Information Technology Infrastructure and Emerging Technologies: IT Infrastructure: Definition of IT Infrastructure-Evolution of IT Infrastructure -Infrastructure Components: Computer Hardware Platforms, Operating System Platforms, Enterprise Software Applications, Data Management and Storage, Networking/ Telecommunications Platforms - Internet Platforms, Consulting and System Integration Services, Contemporary Hardware Platform Trends, Contemporary Software Platform Trends.

Foundations of Business Intelligence-Databases and Information Management: Organizing Data in a Traditional File Environment- The Database Approach to Data Management- Database Management Systems- Using Database to Improve Business Performance and Decision Making: Data Warehouses, Business Intelligence, Data Mining, Database and the Web, Managing Data Resources.

Telecommunications, the Internet, and Wireless Technology: Definition of Computer Network- Key Digital Networking Technologies-Communication Networks, Signals, Types of Networks- The Global Internet: Internet Services and Communication Tools, The World Wide Web, Intranets and Extranets- Wireless Computer Networks and Internet Access - RFID and Wireless Sensor Network.

Securing Information Systems: System Vulnerability and Abuse: Malicious Software: Viruses, Worms, Trojan Horses, and Spyware, Hackers and Computer Crime, Internal Threats: Employees, Software Vulnerability - Establishing a Framework for Security and Control- Technologies and Tools for Protecting Information Resource: Access Control –Firewalls, Intrusion Detection Systems, and Antivirus Software.

Key Systems Applications for the Digital Age: Enterprise Systems-Supply Chain Management Systems-Customer Relationship Management Systems –Enterprise Resource Planning (ERP)-Enterprise Applications: New Opportunities and Challenges- E-Business Vs. E-Commerce- Electronic Commerce and the Internet- Types of Electronic Commerce, Electronic Commerce Payment Systems, Organization Learning and Knowledge Management: Important Dimensions of Knowledge, The Knowledge Management Value Chain, Types of Knowledge Management Systems, Expert Systems-Systems for Decision Support: Management Information Systems (MIS), Decision–Support Systems (DSS), Data Visualization and Geographic Information Systems, WebBased Customer Decision–Support Systems, Group Decision-Support Systems (GDSS), Executive Support Systems and Balanced Scorecard Framework.

Development Processes and Managing Systems: Systems Development and Organizational Change- Completing the Systems Development Process- Management Structure for Information Systems Project- Linking Systems Projects to the Business Plan– Information Systems Cost and Benefits- Developing an International Information Systems Architecture-The Global Environment: Business Drives and Challenges-Managing Global Information Systems.

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Text Book:

Laudon K. C. and Jane P. Laudon, Management Information Systems: Managing the Digital Firm, (11/e), Pearson Prentice Hall, India.

Reference Books:

James A. O’Brien, Management Information Systems, (8/e), McGraw -Hill.

Gordon B. Davis and M. H. Olson, Management Information Systems, (Latest edition), McGraw Hill, N. J. USA.

Peter Norton, Management Information Systems, McGraw Hill, India